Privacy policy.

DEPOSITS

All in salon bookings require a 20% deposit. All Deposits are non refundable but will convert into a credit for future bookings given 48 hours notice of booking changes/cancellations.

CANCELLATION POLICY

We require 48 hours notice for any changes made to your booking. Less than 48 hours notice given will result in a loss of your deposit.

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that time slot and offer it to a client on our waiting list. We confirm appointments a week in advance, to remind you of this appointment. If you haven’t confirmed within the 48 hours we have the right to cancel your appointment.

No shows and on the day cancellations will be charged 50% of their booking fee.

REVISIONS

We do not offer refunds on services or products. If you have any concerns within 48 hours of your appointment, we will arrange a complimentary revision. Any concerns made after 7 days of your booking will be charged as a new appointment.